Head Analyst

Old Street, London. £23,100.

Media Data Analysts are responsible for ensuring that all relevant media coverage is received, assigned to the Freelance Analysts and correctly evaluated according to the client’s agreed criteria. The primary responsibility of a Media Data Analyst is to deliver complete and accurate evaluation data to the Account Executives within a specified timeline so that an insightful report about the client’s media profile can be produced. The role requires close management of the Freelance Analysts who are evaluating the media coverage on each project.

Client Services Executive

Old Street, London. £22,000 plus 15% bonus.

As a valuable member of our client services team your primary focus will be helping our existing customers. Confident in dealing with difficult customers, you must be able to communicate product information clearly and set customer expectations. You possess excellent telephone skills including call control and build rapport with customers quickly and effectively. You will also have a keen eye for detail as a large part of the role also involves data management.

Customer Services Executive

Old Street, London. £22,000.

As a Customer Services Executive you will support the on-boarding of new clients, field customer queries and offer world-class customer service.

The role involves helping clients to set up their brief, entering in customer orders, assisting with customer queries regarding both set up and platform, assisting clients with using the platform and pro-actively securing customers at renewal time. This role is primarily a telephone and e-mail based role.

Data Executive DACH (3 Month Temp)

Old Street, London. £19,000 pro rata.

This role is vital to the continued success of Gorkana. You will work primarily with the EU Manager and the overall role will be to drive quality through regular auditing and help on boarding new and existing clients’ lists. You’ll also be responsible for set data projects to help maintain the Gorkana Database standard.

Intern - German fluency required

Old Street, London. £13,000.

An exciting opportunity has arisen at the Gorkana Group as we are looking for an Intern to join our German speaking hub within our European team.